I-WhatsApp Business iye yaba sisixhobo esiphambili kwiinkampani ezijonge ukuphucula unxibelelwano nabathengi bazo. Ukusuka kwiivenkile ezincinci ukuya kwiinkampani ezinkulu, ukusebenzisa eli qonga kunokwenza umahluko omkhulu kwinkonzo yabathengi kunye neentengiso. Nangona kunjalo, akwanelanga ukwenza i-akhawunti, kodwa Kubalulekile ukukhulisa iprofayile yeshishini ukuqinisekisa ulawulo olusebenzayo.
Ukuba ufuna ishishini lakho ligqame kwiShishini likaWhatsApp, eli nqaku liza kukunika lonke ulwazi oludingayo. Asiyi kuchaza kuphela indlela yokwenza iprofayile yeshishini lakho, kodwa kunye nendlela yokuyiqwalasela ngobuchule kwaye uthathe ithuba lazo zonke izixhobo zayo ukuphucula amava omsebenzisi kunye nokwandisa ukuguqulwa.
Kutheni ufanele usebenzise i-WhatsApp Business?
I-WhatsApp Business sisisombululo esilungiselelwe ngokukodwa amashishini. Ngokungafaniyo noguqulelo oluqhelekileyo lwe-app, le akhawunti ibonelela ngeempawu ezongezelelweyo ezikuvumela ukuba ulawule unxibelelwano lwabathengi ngakumbi ngobungcali.
Ezinye ze iinzuzo eziphambili faka:
- Ukuthembeka okukhuluIprofayile yenkampani eyenziwe kakuhle yakha ukuthembana kwabathengi.
- Ukuziphendulela ngokuzenzekela: Unokuseta imiyalezo ezenzekelayo ukukhawulezisa inkonzo.
- Ukusebenzisana kwemultimedia: Yabelana ngeekhathalogu, imifanekiso, kunye neevidiyo ukuphucula amava okuthenga.
- Ukwandiswa kweshishini: Ishishini likaWhatsApp likuvumela ukuba ufikelele kubathengi naphi na emhlabeni.
Iingcebiso zokwenza iprofayile yeshishini kwi-WhatsApp Business
Ukubaluleka kokuba neprofayile yeShishini likaWhatsApp kukudala indawo yokuzibophelela kunye nobunzulu phakathi kwabafowunelwa bakho. Iakhawunti yomyalezo ethembekileyo, ezinikele ekuboneleleni umthengi ngalo lonke ulwazi abaludingayo.
Konke oku kuphefumlelwe kakuhle, iprofayili ebanzi kunye nengqalelo esebenzayo efanelwe ngumtyeleli ngamnye. Ukuba ufuna ukwenza impembelelo elungileyo kubafowunelwa bakho, nanga amanyathelo ekufuneka uwalandele ukuphucula iakhawunti yakho:
Uyenza njani iprofayile yeshishini kwi-WhatsApp Business
1. Khuphela kwaye ufake i-app
Ukuqalisa, khuphela Ishishini le-WhatsApp ukusuka kuGoogle Play Store okanye App Store, kuxhomekeke kwisixhobo sakho. Kubalulekile ukuqaphela ukuba le nguqulo ayifani ne-WhatsApp Messenger, ke qiniseka ukuba ufake echanekileyo.
2. Bhalisa inombolo yefowuni
Xa uvula i-app, nceda ufake inombolo yefowuni esebenzayo. Kuyacetyiswa ukuba usebenzise inombolo eyodwa kwishishini lakho. kwaye ungayixubi neakhawunti yakho yobuqu ukunqanda ukubhideka.
I-WhatsApp iya kuthumela ikhowudi yokuqinisekisa ngeSMS okanye umnxeba. Nje ukuba ufake ikhowudi, iakhawunti yakho iya kuvulwa.
3. Misela iprofayile yenkampani yakho
Omnye umahluko ophambili phakathi kwe-WhatsApp Messenger kunye ne-WhatsApp Business kukukwazi yenza iprofayile yeshishini. Ukuseta ngokuchanekileyo:
- Igama le nkampani: Bhala elona gama leshishini lakho. Wakuba ubhalisiwe, awuzukwazi ukuyitshintsha.
- Ifoto yomfanekiso: Sebenzisa ilogo yenkampani yakho okanye umfanekiso omele uphawu lwakho.
- Descripción: Cacisa ngokufutshane uhlobo lweshishini lakho kunye nento oyinikezelayo.
- UbicaciónUkuba unendawo ebonakalayo, yongeza idilesi ukwenza kube lula kubathengi bakho ukufikelela kuyo.
- Iiyure zokusebenza: Bonisa ukuba banokuqhagamshelana nawe nini.
- I-imeyile kunye newebhusayithi: Yongeza olu lwazi ukuze abathengi bakufumane kwamanye amajelo.
Izixhobo eziphambili ze-WhatsApp Business
Imiyalezo ezenzekelayo
Ukuphucula ingqalelo kunye nolawulo lwexesha, i-WhatsApp Business ikuvumela ukuba uqwalasele iintlobo ezahlukeneyo zemiyalezo ezenzekelayo:
- Umyalezo wokwamkela: Ithunyelwe ngokuzenzekelayo xa umsebenzisi efowunelwa okokuqala.
- Umyalezo ongekhoyo: Ilungele ukwazisa abathengi xa ungafumaneki.
- Khawuleza uphendule: Zikuvumela ukuba uphendule imibuzo edla ngokubuzwa ngaphandle kokubhala into enye ngokuphindaphindiweyo.
Ikhathalogu yeemveliso kunye neenkonzo
Ishishini le-WhatsApp likuvumela ukuba wenze ikhathalogu yedijithali ukubonisa iimveliso kunye neenkonzo zenkampani yakho. Into nganye inokuquka:
- Igama lemveliso
- Fungisa
- Descripción
- Ixabiso
- Ikhonkco kwiwebhusayithi yakho
Iithegi zokucwangcisa iincoko
Into eluncedo kakhulu kwi-WhatsApp Business lukhetho loku tag izingxoxo ukuwahlula ngokwenqanaba labathengi (umzekelo, "uMthengi omtsha", "Umyalelo okwiNkqubo" okanye "Intlawulo esalindiweyo").
Uyiqhagamshela njani i-WhatsApp Business kunye ne-Facebook kunye ne-Instagram
Ukuba usebenzisa I-Facebook kunye ne-Instagram njengamatshaneli okuthengisa, unako qhagamshela iakhawunti yakho Kwishishini le-WhatsApp ukutsala abathengi abaninzi. Oku kuya kukuvumela yongeza iqhosha le-WhatsApp kwiphepha lakho likaFacebook okanye wenze iintengiso kwimidiya yoluntu ngeqhosha lokunxibelelana ngokuthe ngqo.
Ukuqhagamshela i-WhatsApp kuFacebook:
- Yiya kwiphepha lakho likaFacebook kwaye ufikelele “Useto lweShishini.”
- Khetha "iiAkhawunti zikaWhatsApp" kwaye wongeze inombolo yakho.
- Qinisekisa iakhawunti yakho kwaye uqale ukusebenzisa udibaniso.
Ukuphucula inkonzo yabathengi nge-WhatsApp Business
Ukubonelela ngenkonzo esebenzayo, kubalulekile ukulandela iingcebiso ezithile:
- phendula ngokukhawuleza: Isantya sokuphendula singundoqo ekwanelisekeni kwabathengi.
- Sebenzisa imiyalezo eyeyakho: Ziphephe iimpendulo eziqhelekileyo kwaye wenze imiyalezo ibe yeyakho kumsebenzisi ngamnye.
- Ziphephe spam: Thumela kuphela ulwazi olufanelekileyo kwaye ungagqithisi abathengi ngemiyalezo emininzi kakhulu.
Uluphucula njani ulawulo lweShishini likaWhatsApp ngeCRM
Ukuba ishishini lakho liphethe umthamo omkhulu wemibuzo, ukudibanisa i-WhatsApp Business kunye neCRM kunokuba sisicwangciso esihle. Oku kuya kuvumela:
- Ukulawula iincoko ezininzi ngendlela enocwangco.
- Yabela abathengi kwiiarhente ezahlukeneyo zokuthengisa.
- Ukulandelela okuzenzekelayo kunye nemiyalezo.
Imizekelo yeenkampani ezithathe ithuba kwi-WhatsApp Business
Iinkampani ezininzi zisebenzise ngempumelelo i-WhatsApp Business. Eminye imizekelo ibandakanya:
- Iinkampani ezithengisayo: Iivenkile ezisebenzisa i-WhatsApp Business ukufumana iiodolo kunye nokulawula imibuzo.
- Zokutya: Amashishini asebenzisa i-app ukulawula ugcino kunye neeodolo zokuhanjiswa ekhaya.
- Iinkampani zeenkonzo: Iifemu zokucebisa, ii-inshorensi, kunye namanye amacandelo aphucule inkonzo yabathengi.
Ibali eliyimpumelelo lelo Volaris, inkampani ephumeze i-chatbot ku-WhatsApp ukuququzelela ulawulo lwenqwelomoya, ukuphucula amava abathengi bayo.
Ukusebenzisa i-WhatsApp Business kwishishini lakho akuyi kuphucula unxibelelwano lwabathengi kuphela, kodwa kuya kukunceda wenze iinkqubo kunye nokwandisa ukuguqulwa. Ngokulandela la manyathelo kunye nokusebenzisa izixhobo ezifanelekileyo, uya kufezekisa ulawulo olusebenzayo y amava okuzibandakanya kubasebenzisi. Yabelana ngesi sikhokelo kwaye uncede abanye abasebenzisi baphucule isimbo sabo kule app yomyalezo weshishini..